Return Policy

Last updated March 06, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a 25% restocking fee will be charged for all returns. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at sales@binamupower.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Binamu Power
Attn: Returns
RMA #
37 Reparto El Faro
Aguadilla, Puerto Rico 00603  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 25% restocking fee will be charged for all returns.          
     ●     Receipt on hand and original payment method.   
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
7872358415 
sales@binamupower.com 
This return policy was created using Termly’s Return and Refund Policy Generator.